Shipping Policy
Domestic Shipping
All orders are shipped within 1-2 business days of purchase. A confirmation email and tracking number will be sent to your email.
How can I track my Package?
Once your order ships, you will receive a confirmation email with a tracking code (if your shipping method chosen has tracking)
Priority Shipping
We take 1-2 business days to process all orders. If you choose to select priority shipping, you will receive your package faster than the standard shipping time. Priority Shipping does not guarantee 1 business day.
What if my package is lost?
We are not responsible for items that are lost by the mail carrier or by any shipping service.
If a package has been delivered to the shipping address that you had provided at checkout, we are not responsible if that package is lost or stolen after delivery. We understand that having a package taken from your porch is frustrating. But it must be your responsibility to know the typical delivery times of postal workers in your neighborhood and make sure someone is home to receive the package.
If your package is lost in transit (which is very rare) this is the carrier’s responsibility. In this case, you may reach out to USPS directly for assistance.
How can I contact you?
Please email Shopnauria@gmail.com
I would like to cancel my order. How do I do that?
We cannot change or cancel orders after they have been placed. We begin working on orders as soon as they are placed. Ensure to double-check your order as well as adding any discount codes you would like to use. We cannot make any updates or discount code updates after the order is placed. Email Shopnauria@gmail.com for questions and we will get back to you ASAP.
I have ordered the wrong item by mistake. Can I edit my order?
We cannot change or cancel orders after they have been placed. We begin working on orders as soon as they are placed. Ensure to double-check your order as well as adding any discount codes you would like to use. We cannot make any updates or discount code updates after the order is placed. Email Shopnauria@gmail.com for questions and we will get back to you ASAP.
I forgot to input a discount code. Can I add it in after?
Ensure to double-check your order as well as adding any discount codes you would like to use. We cannot make any updates or discount code updates after the order is placed. Email Shopnauria@gmail.com for questions and we will get back to you ASAP.
Do we accept returns and exchanges?
We accept returns and exchanges but you are responsible for shipping fees. If the item is damaged we will then handle the shipping fees.